Front office · Patient portal
Routine questions do not always need a voicemail. The SoapBox portal gives patients and caregivers access to the appointments and forms your practice chooses to share.
Self-service, within your settings
Let portal users review the supported appointment details available to them.
Surface forms that still require completion instead of relying on repeated staff follow-up.
Give authorized users a path to keep supported patient and caregiver information current.
Practice control
Choose the portal capabilities that fit your practice and patient population.
Portal workflows use authentication, encryption, organization boundaries, and audit context for PHI-related activity.
Before you decide
Have a question about your practice? Tell us how you work today.
Ask us a question →No. The portal is an optional workflow for practices and families that want self-service access.
Yes. Supported caregiver access is designed for pediatric and dependent-care workflows.
Yes. Portal capabilities are configured by the practice and are also subject to role, feature, and organization controls.
Try it in a real situation
Review the portal settings against what your patients and caregivers actually need.
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