01Does SoapBox write notes for OT and PT as well as speech therapy?
Yes. SoapBox supports SLP, OT, and PT documentation with discipline-aware inputs and drafting context.
02Can I change only one section of the note?
Yes. Each SOAP section can be edited directly or regenerated independently before the note is signed.
03What happens if an upload is interrupted?
Long recordings use chunked uploads and retry-aware processing. An interruption may delay completion, but SoapBox keeps the workflow recoverable instead of treating partial processing as a finished note.
04Can I record from a mobile device when the connection is unreliable?
On supported mobile builds, recording segments are encrypted on the device and can continue uploading after a connection interruption. Processing starts after the complete recording is received and validated.
05Is session data used to train AI models?
SoapBox does not use recordings or notes to train its own general-purpose AI models. They are processed to provide the requested service. Production PHI is sent only through approved workflows to service providers covered by the contractual safeguards required for that processing, including BAAs where required.