Front office · Digital intake

Give families a clear way to do the paperwork.

Build the forms your practice needs, send a secure link, and see what is complete before the first visit. Staff can review the submission where the patient work happens.

Custom form builderSecure intake linksMobile-friendly forms
01

A clearer intake path

Build the form. Send the link. Know what came back.

  1. 01

    Design the form

    Combine history, policy acknowledgments, consents, and insurance fields for the service or appointment type.

  2. 02

    Share the intake link

    Patients and caregivers can open the form on a supported browser without first creating a portal account.

  3. 03

    Review the submission

    Submitted information enters the patient intake workflow for staff review and follow-up.

02

Why practices use it

Spend less of the first visit tracking down paper.

01

Less re-entry

Start from the information the patient or caregiver submitted instead of transcribing a paper packet.

02

Visible consent status

See which required forms have been submitted and which still need attention before treatment.

03

Earlier insurance details

Request coverage information during intake so staff can review it before the billing workflow depends on it.

Before you decide

A few useful answers.

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01Does a family need an account to complete an intake form?

No. A secure public intake link can be completed without creating a portal account.

02How is health information protected during intake?

Intake workflows use encryption and access logging designed for health information. SoapBox AI implements safeguards designed to protect PHI, and Simplicity Group Advisors, LLC enters into BAAs where required. HIPAA compliance also depends on your organization’s policies, configuration, authorized users, and use of the service.

03Can different services use different forms?

Yes. A practice can create separate forms and map them to the workflows that require them.

Try it in a real situation

Make the first visit less about the packet.

Build the intake your practice actually uses and test it from a caregiver’s phone.

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